Our Services
Training &
Certifications
Accredited IIBF, VLE, DRA, and MFI training programs delivered digitally and phygitally — empowering agents, BCs, and banking professionals across India.
Overview
Mandated Certifications & Skill Development for Financial Inclusion
Prism offers VLE Certification solutions to Fintech and Financial Institutions through Digital and Phygital mode. We facilitate DRA, MFI, IBF & Sales Trainings through accredited RBI Training agencies.
Prism has partnered with Accredited Training Institutions for aligning FinTech's BCs, MFIs Agents & DRA's to complete mandated IIBF Trainings & Certifications and assist them in achieving business objectives with compliance & optimize their profitability through new strategies.
Digital / Online
Self-paced e-learning modules accessible on any device, with assessments and digital certificates.
Phygital (Hybrid)
Combination of in-person classroom sessions and online components for maximum reach and effectiveness.
Classroom / On-site
Instructor-led sessions at client premises or accredited training centres across India.
Programs
Training & Certification Programs
IIBF Certifications
Prism facilitates IIBF (Indian Institute of Banking & Finance) mandated certifications for Business Correspondents, BCs, and banking agents through accredited RBI training agencies.
- BC/BF Agent Certification
- Credit Counsellor Certification
- Debt Recovery Agent (DRA) Certification
- Accredited by RBI-approved training institutions
VLE Certification Programs
Village Level Entrepreneur (VLE) certification solutions for Fintechs and Financial Institutions delivered through both digital and phygital modes to reach agents across geographies.
- Digital self-paced learning modules
- Phygital classroom + online hybrid delivery
- Assessment and certification support
- Multi-language content availability
MFI & Sales Trainings
Customised training programs for Microfinance Institutions (MFIs) covering field agent skills, loan officer competencies, and sales excellence for financial products.
- Field agent onboarding programs
- Loan officer skill development
- Financial product sales training
- Customer handling & compliance
DRA Trainings
Debt Recovery Agent (DRA) training programs aligned with RBI guidelines, ensuring agents are certified and compliant before engaging in recovery activities.
- RBI-compliant DRA curriculum
- Legal framework & fair practices
- Certification exam preparation
- Batch and individual training options
IBF Trainings
Indian Banking & Finance (IBF) training programs for banking professionals, covering regulatory updates, product knowledge, and operational best practices.
- Banking regulations & compliance
- Digital banking product knowledge
- Operational risk management
- Customer service excellence
Custom Corporate Trainings
Tailored training programs designed for specific institutional needs — from onboarding large agent networks to upskilling internal teams on fintech products and compliance.
- Needs assessment & curriculum design
- Train-the-trainer programs
- Large-scale agent network onboarding
- Post-training assessment & reporting
Who We Train
Serving Financial Institutions Across India
Our training programs are designed for institutions that need to certify large agent networks quickly, maintain regulatory compliance, and build long-term capability in their field workforce.
IIBF
Accredited Certification Partner
RBI
Approved Training Agencies
Pan-India
Training Delivery Reach
Digital
Phygital & Online Modes
Common Questions
Frequently Asked Questions
Everything Banks, NBFCs, and Fintechs need to know about IIBF certifications and training programs in India.
Ready to Certify Your Agent Network?
Talk to our training experts and get a customised certification roadmap for your institution.
Get in TouchGet In Touch
Contact Us
Ready to transform your fintech business? Reach out to our expert consultants for tailored advisory on regulatory compliance, payment business setup, or IIBF certifications.
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